NPSI Contact Information

Course location (address) depends on the class, and the day. The specific physical address is sent to students upon registration. Most courses are taught in the Northwest part of San Antonio, Texas, and live fire exercised are normally at The Bullet Hole.


In order for us to respond to your needs in the best and fastest possible way, please contact us through any of the following methods. You must leave a good message and contact information:

Phone: (210) 737-SAFE (7233) [You cannot text this number.]

Leave as detailed message with email/phone number.

We do not return missed calls. Messages are answered as soon as possible.

Fax: (888) 271-4768

Address: PO Box 782016
San Antonio, TX 78278




For Training questions, send a message and contact information to:


Private Security Program training complaints may be directed to:

Jason McLendon, President
National Protective Services Institute
PO Box 782016
San Antonio, TX 78278

Phone: (210) 737-SAFE (7233)
Fax: (888) 271-4768


If not resolved, complaints may be further directed to:

Texas Dept of Public Safety
Private Security Program
PO Box 4087
Austin, TX 78773

Tel: (512) 424-7710
Fax: (512) 424-7729